[user-scalable="no"] is not used in the <meta name="viewport"> element and the [maximum-scale] attribute is not less than 5

Disabling zooming is problematic for users with low vision who rely on screen magnification to properly see the contents of a web page.

Indicators

Impact

(How ScanGov measures tasklist priorities.)

About

Disabling zooming is problematic for users with low vision who rely on screen magnification to properly see the contents of a web page.

Why it's important

Follows established patterns that prevent common usability barriers for people with disabilities.

User stories

As a user with a disability, I want the site to follow accessibility best practices so that I can use it without encountering barriers.

Error

(ScanGov messaging when a site fails a standard)

Failed: [user-scalable="no"] is not used in the <meta name="viewport"> element and the [maximum-scale] attribute is not less than 5

Guidance

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